PPayment Policy
Effective Date: 06/01/2026
This Payment Policy explains how payments are handled when placing orders through the Sheddings Pet website.
By placing an order through our website, you acknowledge and agree to the terms outlined below.
Payment Processing
Payments are processed through third-party payment providers available on our website during checkout.
Transactions may be subject to verification and approval by the relevant payment provider.
Accepted Payment Methods
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Maestro
- Visa Electron
Additional payment methods may be available depending on your location, device, or payment provider.
Currency
All prices displayed on our website are listed in:
British Pounds Sterling (GBP £)
Orders are charged in GBP (£) unless otherwise stated at checkout.
Payment Authorisation
When an order is placed:
- Your payment method may be authorised during checkout.
- Payment processing begins when an order is submitted through our website.
- Orders may not be completed if payment authorisation cannot be obtained.
If a payment is unsuccessful, customers may wish to:
- Verify payment information
- Contact their bank or card issuer
- Use an alternative payment method
Order Verification
In certain circumstances, orders may be reviewed for verification purposes.
We reserve the right to:
- Cancel orders where payment cannot be verified
- Hold orders pending verification
- Request additional information where reasonably necessary
Billing Information
Customers are responsible for providing:
- Accurate billing information
- Valid payment details
- Current contact information
Incorrect or incomplete information may result in delays, unsuccessful transactions, or order cancellation.
Taxes
Where applicable, VAT and other required taxes may be displayed during checkout in accordance with applicable laws and regulations.
Refunds
Where a refund is approved under our Return & Refund Policy, it is generally issued to the original payment method used for the purchase.
The time required for a refund to appear may vary depending on:
- Your bank
- Card issuer
- Payment provider
For additional information, please refer to our Return & Refund Policy.
Payment Disputes
If you experience a payment-related issue, you may contact us before initiating a payment dispute through your bank or payment provider.
This may help us review the matter and provide any relevant information regarding your order.
Payment Issues
If you experience difficulties during checkout or have questions regarding payment processing, please contact our customer support team.
Business Information
Store Name: Sheddings Pet
Business Address: 301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Phone: +44 161 345 2761
Email: support@japetsupplies.com
Business Hours
Our customer service hours are from 9:00 AM to 5:00 PM, Monday through Friday (GMT UTC +0)
Order Cut-off Time
5 PM (GMT UTC +0)ayment Policy
Effective Date: 06/01/2026
This Payment Policy explains how payments are handled when placing orders through the Sheddings Pet website.
By placing an order through our website, you acknowledge and agree to the terms outlined below.
Payment Processing
Payments are processed through third-party payment providers available on our website during checkout.
Transactions may be subject to verification and approval by the relevant payment provider.
Accepted Payment Methods
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Maestro
- Visa Electron
Additional payment methods may be available depending on your location, device, or payment provider.
Currency
All prices displayed on our website are listed in:
British Pounds Sterling (GBP £)
Orders are charged in GBP (£) unless otherwise stated at checkout.
Payment Authorisation
When an order is placed:
- Your payment method may be authorised during checkout.
- Payment processing begins when an order is submitted through our website.
- Orders may not be completed if payment authorisation cannot be obtained.
If a payment is unsuccessful, customers may wish to:
- Verify payment information
- Contact their bank or card issuer
- Use an alternative payment method
Order Verification
In certain circumstances, orders may be reviewed for verification purposes.
We reserve the right to:
- Cancel orders where payment cannot be verified
- Hold orders pending verification
- Request additional information where reasonably necessary
Billing Information
Customers are responsible for providing:
- Accurate billing information
- Valid payment details
- Current contact information
Incorrect or incomplete information may result in delays, unsuccessful transactions, or order cancellation.
Taxes
Where applicable, VAT and other required taxes may be displayed during checkout in accordance with applicable laws and regulations.
Refunds
Where a refund is approved under our Return & Refund Policy, it is generally issued to the original payment method used for the purchase.
The time required for a refund to appear may vary depending on:
- Your bank
- Card issuer
- Payment provider
For additional information, please refer to our Return & Refund Policy.
Payment Disputes
If you experience a payment-related issue, you may contact us before initiating a payment dispute through your bank or payment provider.
This may help us review the matter and provide any relevant information regarding your order.
Payment Issues
If you experience difficulties during checkout or have questions regarding payment processing, please contact our customer support team.
Business Information
Store Name: Sheddings Pet
Business Address: 301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Phone: +44 161 345 2761
Email: support@japetsupplies.com
Business Hours
Our customer service hours are from 9:00 AM to 5:00 PM, Monday through Friday (GMT UTC +0)
Order Cut-off Time
5 PM (GMT UTC +0)