Effective Date: 06/01/2026
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit the Sheddings Pet website or place an order through our store.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, certain information may be collected automatically (“Device Information”), including:
- Browser type
- IP address
- Time zone
- Device identifiers
- Pages visited
- Products viewed
- Referral sources
- Website interactions and browsing activity
This information may be collected through technologies such as:
- Cookies
- Log files
- Web beacons
- Tags
- Pixels
When you place or attempt to place an order, we may collect information (“Order Information”) such as:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment-related information provided during checkout
For the purposes of this Privacy Policy, “Personal Information” may include Device Information and Order Information.
2. Children
Our website is intended for individuals who are legally able to enter into transactions under applicable law.
We do not intentionally collect personal information from children. If you believe a child may have provided personal information through our website, please contact us.
3. How Information May Be Used
Personal Information may be used for purposes including:
- Processing and managing orders
- Coordinating shipment and delivery
- Providing order-related communications
- Responding to customer enquiries
- Managing customer service requests
- Maintaining website functionality
- Reviewing website performance
- Complying with legal obligations
Where permitted by applicable law, information may also be used for marketing communications.
Device Information may be used to:
- Analyse website usage
- Review website performance
- Support website operations
- Support advertising and marketing activities
4. Sharing Information
Personal Information may be shared with service providers involved in operating our business, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting providers
- Analytics providers
- Marketing service providers
Information may also be disclosed where necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect legal rights and interests
- Address security-related concerns
5. Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restrictions on certain processing activities
- Object to certain uses of personal information
- Request a copy of personal data where applicable
Requests may be submitted using the contact information provided below.
6. Data Protection
Where applicable, personal information may be processed in accordance with relevant privacy and data protection laws.
7. International Users
Individuals located in different jurisdictions may be subject to different privacy rights and legal requirements depending on applicable legislation.
8. Do Not Track
Our website may not respond to browser “Do Not Track” signals.
9. Data Retention
Information may be retained for business, accounting, operational, legal, or regulatory purposes where reasonably necessary.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
10. Data Security
Reasonable measures may be used to help manage and protect information stored through our website.
However, no website, internet transmission, or electronic storage system can guarantee absolute security.
11. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Updated versions may be published on this page with a revised effective date where appropriate.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us using the details below.
Store Name: Sheddings Pet
Business Address: 301 Ripponden Rd, Oldham OL1 4JJ, United Kingdom
Phone: +44 161 345 2761
Email: support@japetsupplies.com
Business Hours
Our customer service hours are from 9:00 AM to 5:00 PM, Monday through Friday (GMT UTC +0)
Order Cut-off Time
5 PM (GMT UTC +0)