Billing Terms And Conditions

At JA Pet Supplies, protecting your personal and payment information is one of our highest priorities. We use industry-standard security measures and encrypted payment technologies to provide a safe and secure online shopping experience.

All payment information submitted during checkout is protected using Secure Socket Layer (SSL) encryption. This technology helps safeguard your personal and financial information while it is transmitted over the internet and helps reduce the risk of unauthorised access.

Your payment information is used only for the following purposes:

  • Processing your order
  • Authorising payment transactions
  • Verifying payment details
  • Helping prevent fraudulent activity

For your security, we do not store sensitive payment card information on our servers after your payment has been processed.

Accepted Payment Methods

We accept secure online payments using major payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Maestro
  • Visa Electron

Depending on your selected payment method, you may be redirected to a secure third-party payment gateway to complete your transaction safely.

All payments are processed in British Pounds Sterling (GBP £) using encrypted, PCI-compliant payment systems.

Payment Protection

To help protect both our customers and our business, we may:

  • Verify billing and payment information.
  • Review transactions that appear unusual or potentially fraudulent.
  • Request additional verification before processing certain orders.
  • Decline or cancel orders where fraudulent activity is suspected.

These measures help maintain a secure shopping environment for all customers.

Billing Information

Customers are responsible for providing accurate:

  • Billing information
  • Shipping address
  • Payment details

Providing incorrect or incomplete information may result in:

  • Payment authorisation issues
  • Processing delays
  • Shipment delays
  • Order cancellation where necessary

Currency

All prices displayed on our website are shown in British Pounds Sterling (GBP £).

Contact Information

Business Name: JA Pet Supplies

Business Email: support@japetsupplies.com

Business Phone: +44 1698 884408

Business Address: 46 Church St, Larkhall ML9 1HE, United Kingdom

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM (GMT UTC+0)

Order Cut-Off Time

5:00 PM (GMT UTC+0)